Engraving, Packaging and International Shipping
How an engraving proof works, how an urn is packed for air freight, what documents are needed, and who pays duties.
Buying from a manufacturer overseas is straightforward once you know the sequence. Here is how an order normally runs.
Step 1 — Specification
Send the model or a drawing, the dimensions and capacity you need, the finish, and the wording you want engraved. If capacity matters — for example for a larger set of remains — tell us early, because it changes the body size rather than just the lid.
Step 2 — Engraving proof
We prepare a proof showing the layout, typeface and line breaks before anything is cut. Common engraving content:
- full name and dates (born / died);
- a short epitaph or quotation, usually up to three lines;
- a symbol or emblem, for example a cross, star, lotus, Celtic knot or military insignia;
- handwriting reproduced from a card or letter.
Please check spelling of names especially carefully — engraving is permanent.
Step 3 — Production and inspection
Production starts only after you approve the proof in writing. Before dispatch we check wall thickness, lid thread engagement, gasket seating, a pressure/leak check where required, surface finish and engraving depth. Photographs of the finished piece are sent for approval if you ask.
Step 4 — Packaging
A memorial product has to arrive unmarked:
- the urn is wrapped in acid-free tissue, then a soft pouch;
- it sits in a foam-cradled inner box so it cannot move;
- that box goes into a double-walled outer carton with fragile handling marks;
- for larger or high-value orders we add a plywood crate.
Packaging is designed so that the outer carton can be opened in front of family without exposing the urn.
Step 5 — Documents and freight
We are a customs-registered exporter and prepare the commercial invoice, packing list, and the declaration for the correct commodity code in-house. Air freight is normally 5 – 10 working days door to door, depending on the destination and customs clearance speed.
Duties, taxes and import rules
Import duty and local taxes are set by the destination country and are the buyer's responsibility; we can quote DDP (delivered duty paid) if you prefer a single landed price. A few countries have specific rules on the import of human remains or on funeral products — tell us the destination and we will confirm what paperwork is required before shipping.
If anything about the process is unclear, ask before ordering. It is much easier to change a drawing than a finished urn.
